Get in touch
We're here to help with retail orders, wholesale enquiries, and corporate gifting. Pick the channel that's most convenient — we usually respond within a few business hours.
Contact information
Real people, real answers. We don't use chatbots — your message will be read by a member of our team.
Mon–Sat, 9:00 AM – 8:00 PM PKT
wholesale@suffahtraders.com (wholesale)
Faisalabad, Punjab, Pakistan
Fastest way to reach us
Find us on your favourite platform
Daraz Mall Store
Our primary retail channel — Daraz's buyer protection, COD, and 7-day returns.
Visit storeFacebook Shop
Follow, message, and order via Messenger. New arrivals posted weekly.
Open Facebookdotz.pk
The principal brand website. Full catalogue, brand story, and gift guides.
Go to dotz.pkDirect line to our team. Best for custom orders, quotes, and quick questions.
Chat nowQuick answers
Who is Suffah Traders?
Suffah Traders is a registered online seller and Daraz Mall Certified Store based in Faisalabad, Pakistan. We are an authorised seller of dotz products.
Do you sell directly on this website?
No — suffahtraders.com is an introductory website. To place an order, visit our Daraz store, Facebook shop, or the principal brand site dotz.pk.
Where do you deliver?
Nationwide across Pakistan via our Daraz store. COD, JazzCash, and EasyPaisa supported.
Are the products original?
Always. We source directly from dotz.pk. The Daraz Mall Certified badge on our store is your guarantee.
How quickly do you respond?
WhatsApp messages get a same-day reply during business hours (Mon–Sat, 9am–8pm PKT). Emails usually within 1 business day.